Returns & Exchanges
At Tina Turner, we want you to be simply the best version of yourself, which is why we offer a 30-day window for returns or exchanges on all items in their original condition. We are committed to ensuring your shopping experience is smooth, soulful, and completely satisfactory.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the products in their original packaging, ensuring all tags are attached and the items are unworn.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.